Joining the list of release errors over the last twelve months is Paramount Home Entertainment’s Escape from L.A.
Ralph Potts from AVS Forums noticed the issue while reviewing the title and found that the dialogue was in the surrounds at the same level as the front (usually centre).
Paramount released the following statement in its regard once it was investigated.
“It has come to our attention that there is an English audio encoding error on the new 4K Ultra HD Disc of John Carpenter’s Escape from L.A. Paramount Home Entertainment has corrected the issue and is immediately creating new discs, however the initial shipment of discs has reached some retail outlets. Fans who purchase a disc with a white UPC barcode on the package and would like a replacement should email PHE_CustomerService@Paramount.com for instructions. The corrected product will be shipped free of charge. If your disc package has a yellow UPC barcode, then it is the corrected version and you do not need a replacement.
It is always our intention to distribute the highest quality product and we apologize for any inconvenience this error has caused.”
There you have it. Another swift quick fix.